QARONI EMEA, S.L. (hereinafter, QARONI) aims to respect the privacy of its users and protect the personal data they may provide to QARONI.
In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD) and the General Data Protection Regulation of the European Union (hereinafter, GDPR), this data collection work shall be governed by the terms described below:
Information on the data controller, collection, purpose, legitimacy, and storage period of personal data
This privacy policy contains all the information regarding the processing of personal data that QARONI carries out on user data. As a sign of commitment to data protection regulations, QARONI permanently makes available to the user information relating to our privacy policy on this website.
Depending on the use the user makes of this website, QARONI will need to process personal data, which, in general, will be the following:
QARONI reminds you that some of the personal data requested to provide access to certain functionalities or services of this website will be mandatory, as they are essential to provide the service, give access to the functionality in question, or manage the reason for your contact and process it at an administrative level.
Depending on how the user interacts with this website, personal data will be processed for the following purposes:
| PURPOSE | INFORMATION |
|---|---|
| CUSTOMER SERVICE | Processing personal data strictly necessary to manage or resolve the inquiry, request, or petition made by the user. |
| MARKETING | Personal data will be processed to: Manage the sending of commercial communications, promotions, or Newsletters to all users who have subscribed. |
| QUALITY SURVEYS | Sending quality surveys regarding the products or services provided. |
The user shall be responsible, in any case, for the veracity of the data provided. Otherwise, QARONI may exclude the user from the services for which false data has been provided, without prejudice to other actions that may legally proceed.
The legal basis that allows the processing of personal data provided by the user shall be governed by the provisions of the following table:
| PURPOSE | LEGAL BASIS |
|---|---|
| CUSTOMER SERVICE | When the user contacts QARONI through any form enabled on this website or through any other contact method advertised on this website, the legal basis for processing is the user's consent. Furthermore, QARONI has a legitimate interest in addressing requests, inquiries, or doubts raised by the user, whether through this website or any existing contact method with the company, including social networks where QARONI is present. If the user's contact with QARONI is made by virtue of exercising rights protected by any legal provision, including claims or inquiries related to QARONI's services or products, the legal basis governing such processing is the fulfillment of legal obligations. In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis for processing is legitimate interest, as stipulated in Article 19 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. |
| MARKETING | The legal basis for processing personal data for the purposes described in the marketing purpose is the user's consent. If there is a prior contractual relationship with the user, provided that QARONI has lawfully obtained the recipient's contact details and uses them for sending commercial communications regarding products or services of its own company that are similar to those initially contracted by the customer, the legal basis for processing will be based on legitimate interest, with special reference to the provisions of the second section of Article 21 of Law 34/2002, of July 11, on information society services and electronic commerce. In the event that the data provided by the user are contact details of individual entrepreneurs and liberal professionals, the legal basis for processing is legitimate interest, as stipulated in Article 19 of Organic Law 3/2018, of December 5. |
| QUALITY SURVEYS | QARONI has a legitimate interest in conducting quality surveys to users, in order to analyze user satisfaction with this website, the quality of customer service, or the products and/or services contracted. |
The period for which personal data is stored will depend on the purposes for which it was collected:
| PURPOSE | STORAGE PERIOD |
|---|---|
| CUSTOMER SERVICE | Personal data processed for this purpose will be kept for as long as necessary to address the inquiry, request, or petition made by the user. |
| MARKETING | Personal data processed for this purpose will be kept until the user expresses their desire to stop receiving commercial communications. In the case of Newsletters, the user may unsubscribe from the service at any time by clicking the link at the end of the update message received in their email. |
| QUALITY SURVEYS | Personal data processed for this purpose will be kept for the time necessary to carry out appropriate actions to improve our service, products, or the usability of this website, depending on the reason for the survey, or until QARONI anonymizes the data collected. |
The user is informed that QARONI will keep personal data, duly blocked, during the time in which civil, commercial, administrative, criminal, or tax liabilities could arise, in compliance with current regulations and until the statute of limitations for the same. Once these periods have passed, the personal data will be deleted.
In order to provide the service and fulfill our obligations, we may need to share your personal data with other entities. These data processing activities will be carried out as follows:
For the provision of the service, the Company may contract the services of technology providers (data processors) located in countries outside the European Economic Area (EEA). In these cases, the Company will ensure that such transfers are carried out under one of the appropriate safeguards provided for in the GDPR, such as the signing of Standard Contractual Clauses (SCC) approved by the European Commission, guaranteeing a level of protection equivalent to the European one. The User can request more information about these safeguards through the enabled contact channels.
Users who have provided personal data for QARONI to process have the following rights:
| RIGHT | DESCRIPTION |
|---|---|
| RIGHT OF ACCESS | The user has the right to obtain confirmation from QARONI as to whether or not personal data concerning them is being processed, as well as to access the personal data QARONI holds. |
| RIGHT TO RECTIFICATION | The user has the right to request that QARONI rectify inaccurate data concerning them. They shall also have the right to have incomplete personal data completed, including by means of a supplementary statement. |
| RIGHT TO ERASURE/RIGHT TO BE FORGOTTEN | The user shall have the right to have QARONI erase personal data concerning them, always taking into account the requirements established in current legislation. |
| RIGHT TO RESTRICTION | The user shall have the right to request QARONI to restrict the processing of personal data, always taking into account the requirements established in current legislation. |
| RIGHT TO PORTABILITY | The user shall have the right to receive from QARONI the personal data concerning them in a structured, commonly used, and machine-readable format, and to transmit it to another controller when processing is based on consent or a contract and is carried out by automated means. |
| RIGHT TO OBJECT | The user has the right to object to QARONI processing personal data concerning them when it is based on public or legitimate interest. In such case, QARONI will stop processing the data, except for compelling legitimate grounds or the exercise or defense of potential claims. |
| AUTOMATED INDIVIDUAL DECISIONS | The user shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on them or similarly significantly affects them, always taking into account the requirements established in current legislation. |
| RIGHT TO LODGE A COMPLAINT | The user has the right to lodge a complaint with the Spanish Data Protection Agency if they consider that the rights set forth in this privacy policy are violated or if they consider that the processing of personal data concerning them infringes Regulation (EU) 2016/679 and Organic Law 3/2018. |
The user or their representative, legal or voluntary, providing proof of identity and the appropriate power of attorney, may exercise the rights described above by sending a written communication to the email address dpd@qaroni.com.
QARONI is present on major social networks: Facebook, Instagram, LinkedIn, and YouTube. For this reason, it assumes the role of Data Controller for the data shared on its profiles derived from friends, likes, followers, comments, pins, etc.
The user expressly accepts being subject to the terms and conditions regarding privacy set by the various social networks or platforms where QARONI is present, authorizing QARONI to use the means allowed by those networks to inform users about the different activities and services it performs.
Minors under 14 years of age may not use the services available on this website without prior authorization from their parents, guardians, or legal representatives, who shall be solely responsible for all acts performed through this website by the minors in their charge, including filling out forms with the personal data of such minors and checking, if applicable, the accompanying boxes.
In this sense, and to the extent that QARONI does not have the capacity to control whether users are minors or not, it must be the parents, guardians, or legal representatives who enable the necessary mechanisms to prevent minors from accessing this website and/or providing personal data without their supervision, with QARONI not admitting any responsibility in this regard.
In order to guarantee the security and integrity of the personal data provided, QARONI has adopted the necessary technical and organizational measures to prevent data loss, as well as unauthorized processing or access by third parties as stipulated by current legislation, taking into account the state of technology and the nature of the data stored.
This Privacy Policy may be updated at any time based on the website's own needs and future legislative changes in privacy matters, with QARONI reserving this exclusive right.
In the event of such modification, QARONI will inform the user of the changes in question if they are significant to your privacy, so that the introduced changes can be reviewed to assess opposition to personal data processing or to unsubscribe from any service or functionality. In any case, if consent is required for processing personal data for purposes other than those provided for in this privacy policy, the user's consent will be requested according to the provisions of the data protection regulations in force at that time.
Contact QARONI
Rua Brañas, num. 11, Portal 1, Floor 0, Door 1
Culleredo (15174 - A Coruña, Spain)
Tel. +34 881 02 59 24
dpd@qaroni.com