1. Introduction

This Privacy Policy and «cookies» (hereinafter, the "Privacy Policy" ) provides detailed information on how QARONI EMEA, SL, hereinafter, QARONI, uses and protects your personal data when you browse our website or use our platform, as well as the rights that assist you in this regard.

This Privacy Policy is applicable to the processing of personal data that you provide us or that we obtain from you when you access and use the Website, whether to browse it, request information, contact us, submit an application or make use of the functionalities or services available on the Website. Users are informed that the personal data that they send us at any time through the forms or mail that this website has, as well as when registering to access the services offered by this portal, will be incorporated in a Registry of Treatments property and responsibility of QARONI.

QARONI respects your right to privacy and complies with current legislation on the protection of personal data, including Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, its regulations of development and any other rule that may modify, complement or replace it in the future, as well as Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons regarding the processing of personal data and the free circulation of these data.

We recommend that you carefully review our Privacy Policy to ensure that you understand how your personal data will be used when you browse the Website.

2. Who is responsible for the processing of your data?

3. What is personal data?

Personal data is any information about an identified or identifiable natural person.

4. What personal data do we process?

  • Identification data, name, surnames, identity document, user, password, image, etc.
  • Contact details: postal address, email, landline phone number, mobile phone number, etc.
  • Electronic data: IP address, browser type and language, domain through which you access the Website, browsing data, activity on the Website.

In the case of minors under 14 years of age, the consent of their parents or guardians is required for the processing of their personal data. In no case will data relating to the professional, economic situation or the privacy of other family members be collected from the minor, without their consent. You guarantee to be over 14 years of age. If you are aware or suspect that QARONI has personal data of minors, please contact us by email: contact@qaroni.com or at the postal address: RUA BRAÑAS, 11 BAJO 15174 CULLEREDO A CORUÑA ESPAÑA.

In the event that the User provides data from third parties, he/she declares to have their consent and undertakes to transfer the information contained in this Privacy Policy to the interested party, owner of said data, exempting QARONI from any responsibility in this regard. . However, QARONI may carry out the necessary verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

All the contents of this Web portal / RRSS (texts, images, sounds, animations, videos...) are the property of QARONI. Any transmission, distribution, reproduction, public communication, making available, transformation, manipulation or storage, in whole or in part, requires the prior and express consent in writing.

Trade names, trademarks or distinctive signs and other elements susceptible to industrial property are the property of QARONI without it being understood that access to the Web attributes any right over them. In no case will it be understood that, by accessing this Web portal, the user obtains a license or authorization for the use, beyond strictly private use, of any content, information or service existing on the Web portal or on any right related to them, especially those of intellectual and industrial property. Unless expressly authorized in writing, technical links from third-party pages that give direct access to the QARONI pages are not allowed. This Web portal may contain technical devices for link(s) to external pages for which QARONI is not responsible in any case for the content or for any other aspect related to said pages or their access.

We do not use bank details, we use a payment gateway. It links to other websites other than that of QARONI, which is why we indicate that before accessing or proceeding to carry out any transaction on them, review their Privacy Policies and conditions of sale.

5. Information and consent

By reading this Privacy Policy, the User is informed about the way in which he collects, treats and protects the personal data that is provided to him through the website, as well as those of his connection and navigation to through the Website (hereinafter, "browsing") and any other data that may be provided in the future through the Contract or any other enabled means. The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and determine freely and voluntarily if they wish to provide their personal data, or those of third parties, to QARONI.

You will only be obliged to provide the personal data that is necessary for you to be able to provide the services or make the functionalities of the Website that you have requested available to you. For example, if you wish to receive the QARONI Newsletter, you will need to provide us with your email address. If you request information or want us to contact you, you must provide us with the necessary contact information for this purpose. If you wish to purchase any product or service that QARONI makes available on the Website, you will need to provide us with, among other things, a fiscal address in order to prepare your invoice. If you do not provide this personal data, it would be impossible for us to provide you with our services.

In the forms available on the Website, the fields whose completion is mandatory will be marked with an asterisk (*). If you do not provide all of the mandatory data or if we receive any abnormal or incorrect response, we will not be able to meet your request or provide the corresponding service or functionality.

By "clicking" on the "Send" button (or equivalent) incorporated in our forms, the user declares that the information and data provided in them are accurate and true. So that the information provided is always updated and does not contain errors, the User must communicate, as soon as possible, the modifications of their personal data that are produced, as well as the rectifications of erroneous data in the event that they detect any . The User guarantees that the data provided is true, exact, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation.

In compliance with the provisions of the EU European Regulation on the Protection of Personal Data, 2016/679, we inform you that QARONI has a presence and a link on Social Networks: Facebook, Twitter, etc. and uses them to keep its customers informed of products, services and news, as well as a registration platform, for all this we inform you that;

The data collected through these social networks is treated in accordance with the legal requirements of the EU Data Protection Regulation. If you consider it interesting to be our FAN/FOLLOWER in this type of social network, know that by following us you are transferring your data to said platforms and you must therefore know and accept the use that these platforms make of your data. If you wish to stop receiving said information or that this data be canceled, you can unsubscribe as a follower of our profiles on these networks. In addition, followers on social networks may exercise the rights that the Law confers on them, although, since said platforms belong to third parties, the responses to the exercises of rights by QARONI will be limited by the functionalities that the social network allows. in question, so we recommend that before following our profiles on social networks you review their conditions of use and privacy policies.

Likewise, we indicate that QARONI will not process your data for any other purpose than that which is solely and exclusively the one consented to by the user and accepted, thus complying with the principle of quality established in the Data Protection regulations.

6. What do we use your personal data for? Purposes and legal bases for the treatment.

In general, the personal data that you provide to us and that we obtain from you is used to process your requests and transactions, to provide you with a high quality service and to inform you about opportunities that we believe will be of interest to you.

The specific purposes for which we process your personal data are detailed below:

  1. To provide you with information requested by you, including quotes for products and services. In this case, the legal basis for the processing of your data is your consent.
  2. To send you our bulletin/Newsletter with information, promotions, campaigns and news about QARONI products and services and third-party products and services. In this case, the legal basis for the processing of your data is your consent and it is done through the PLAAM platform.
  3. To register you as a customer, process your transactions, manage the contractual relationship with you, give you access to the client area of the platform, send you the relevant information about products and services, billing, collections and payments, process transactions and payment methods and any communication of service or related to your contract and transactions, administration of the platform. In this case, the legal basis for the processing of your data is, in the case of a client, the execution of the contract for the provision of services.
  4. If you give your consent, in order to send you commercial communications about our products and services, send you our publications, opinion polls, promotional and advertising information, and recommendations of our own products and services and those of third parties, by telephone, postal mail, email email, SMS and MMS. In this case, the legal basis for the processing of your data is your consent and it would be done through the PLAAM platform.
  5. To ensure the security of our Website and information. In this case, the legal basis for the processing of your data is the legitimate interest in providing a secure environment and avoiding damage to the systems and information of its users, as well as unauthorized access and improper use thereof.
  6. In the event that we receive resumes through this medium, we will proceed to store them in our media for a period not exceeding one year. Once this time has elapsed, we will proceed to cancel that data.
  7. We use, with prior express consent, the photos, videos, etc. to share on Social Networks created by QARONI on external platforms.
  8. Regarding the purposes of the use of cookies, consult the Cookies Policy. In this case, the legal basis for the processing of your data is your consent.

When the basis of the treatment is consent, you may revoke it at any time by sending us a communication to contact@qaroni.com, indicating your address for the purposes of communications and providing the necessary details to process your request.

7. Commercial communications

Please note that receiving commercial information is not essential to maintaining our relationship with you. If you prefer not to receive commercial communications, you can inform us at any time through the channels indicated or unsubscribe using the link provided for this purpose in the commercial communications by email you receive or, if the communications are sent by other means, through the procedure indicated for these purposes.

PLAAM is a multitasking help tool used by the QARONI (Data Controllers). They are not responsible for the content of the emails or commercial communications that are not their own but that you receive through the platform, nor for the measures of security and privacy that QARONI applies in the processing of data. To do this, you will have to go individually to their Privacy Policy. For these cases PLAAM acts as Treatment Manager.

No profiling will be done for commercial use.

8. With whom do we share your personal data?

The User's data may be communicated to:

  • For internal administrative purposes and/or for the purposes previously indicated with PLAAM.
  • Suppliers for the adequate fulfillment of the legal obligations and/or the purposes indicated above.
  • Competent authorities, judges and courts: you may communicate your personal data when the assignment is authorized by law or is necessary to comply with a legal obligation.

The recipients indicated in this section may be located inside or outside the European Economic Area, in the latter case being duly legitimized international data transfers.

9. What measures do we apply to keep your personal data safe?

QARONI adopts the appropriate technical and organizational measures in accordance with current regulations to protect your personal data against any misuse, destruction, loss, accidental or unlawful modification, disclosure or unauthorized access, including those necessary to deal with any suspected data breaches.

10. How long do we keep your data?

The User's data will be kept for the period necessary for the fulfillment of each purpose or until the User requests their withdrawal, opposes, requests their right of deletion, portability or revokes their consent.

They will then be blocked, unless the law requires or allows a longer retention period (for example, for the formulation, exercise or defense of claims), in which case, they will be kept duly blocked for the time necessary before proceeding to its removal.

11. What are your rights regarding the processing of your personal data?

In accordance with the applicable regulations, you have a series of rights in relation to the collection and processing of your personal data. The exercise of these rights will be free for you, except in cases where manifestly unfounded or excessive requests are made, especially repetitive ones.

  • Request access to personal data collected
  • Request the rectification of those erroneous data or that it is necessary to update
  • Request the deletion of your data
  • Request the limitation of your treatment
  • Object to treatment
  • Request data portability
  • Right to revoke consent
  • Right to file a claim with the control authority: http://www.agpd.es.

You can exercise your rights by sending us a communication to contact@qaroni.com accompanying a document proving your identity and providing the necessary details to process your request.